Privacy Policy


Privacy Policy

Baslow Physiotherapy respects the privacy of its users and is committed to protecting any information that we collect about you. Our privacy policy will outline how we collect, store and process you personal data in line with recent changes to Data Protection Act (1998) and General Data Protection Regulations (GDPR).

What type of information do you collect and store?

We collect and store personal information including your name, address, telephone number, date of birth, email addresses, past medical history  GP details and next of kin during our initial assessment and by those who communicate with us directly via email. 

What is my personal data used for?

Personal data we collect is used to provide you with our services and effective clinical care. Your data will also be used for communication between us including confirmation of appointments, sending exercise or treatment plans and other communication about our services. We may need to contact your GP or consultant about your health for example to request further investigations or onwards referral. 

If you want to stop receiving communication via email please call us or inform us on our ‘contact us’ page.


How do you store and protect data?

Data is stored on a password protected software under your individual record and is only accessible by clinicians at Baslow Physiotherapy. We use electronic computer systems for all clinical information and any hard copies will be scanned into the system and then shredded. 

Do you share personal data with third parties?

We do not share or sell personal data to any third parties.


We may amend this policy from time to time by publishing a new policy on our website. Please check this policy occasionally to ensure you are happy with any changes. We will notify you of any specific changes via email.

Who can I talk to if I have questions about my privacy?

Please contact us directly at any specific questions. 

Cookies policy

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the service to recognise you and make your next visit easier and the service more useful and efficient.

How does Baslow Physiotherapy use cookies?

We use cookies to improve our service and website. We do not use cookies to collect personal information or pass this on to third parties. Baslow Physiotherapy uses analytic cookies to collect statistical not personal information, which helps to improve service performance and user experience.

What are my choices regarding cookies?

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. However this may mean that some of our pages may be viewed differently or be able to use some of the features we offer. 

Find out more about cookies here AllAboutCookies: